When will I receive my package?

The delivery time will depend on your location. Most orders will be delivered within 6-14 days of shipment. If any delivery problems arise, we will contact you by email or phone.

How can I track my order?

Once your order has been shipped, you will receive a tracking number by email. To track your order, please follow these steps:

• Go to https://www.17track.net/en

• Enter the tracking number to track your order.

What is my tracking number?

After your order has been shipped, you will receive a shipping confirmation email with a tracking number included.

I have not received a confirmation email. What should I do?

If you have not received a confirmation email, please send an email to xoxoboomservice@outlook.com.

How do I return or request a refund?

For information on returns and refunds, please read our Return Policy first.

Is the packaging discreet?

Yes! Your privacy is extremely important to us. All packages will be packed and delivered discreetly. The package box will not show the actual product, any advertisement, or any brand names.